Multipurpose Large Garden Centres, Lagos, Nigeria
Large one acre garen centers that serve a variety of purposes from beautifully curated
garden spaces, an intimate outdoor event area perfect for gatherings, a welcoming cafe,
flexible pop-up kitchen, urban farm and grill areas for culinary experiences, and a
comfortable indoor lounge for relaxation.
Role
Partner, Design and Project Management.
Scope
Curated events → hospitality → memberships → retail.
Focus
Standards, certification roadmaps, documentation, pricing, and risk management.
Challenge
Lack of green spaces in a heavily urbanised Lagos where people can relax, reconnect with nature and engage in activities that foster collaboration and harmony.
Selected Outcomes
- Customer: Achieve an average 4.5+ star rating on Google/review sites.
- Community: Achieve 10,000 sign-ups for the new membership program.
- Operational: Maintain a staff retention rate of 80%.
What made it different
We created a natural but regal environment that fosters creativity, collaboration, health and wellness.
Approach
1. Standards & QA:
HACCP-aligned SOPs, moisture/pesticide/contaminant specs, lot
coding, sampling plans.
2. Brand:
Establish as the region's leading authority on sustainable horticulture.
3. Community:
Become a central community hub, hosting workshops and events annually.
4. Customer:
Data mapping, gender inclusion, quality addenda, payment security and overall experience..
5. Experience:
Create a 'third place' (not home, not work) that encourages repeat visits.